We understand life happens and things come up, so as of right now we don't not have a fee for canceling your appointment. We do however ask you give us at least a 4 hours notice so we can better serve others who want to reserve that spot. A "no show" will result in you being charged 50% of the cost of your reserved service.
Due to the intimate studio space at Exhale, we cannot accommodate the needs of children. We ask that you make child care arrangements prior to your appointment. Please respect this policy and accept our appreciation for your understanding
Late Arrival Policy:
All appointments begin and end on time so that the next guest is not delayed. If the appointment does not start on time, the service time will be reduced accordingly, and you will still be required to pay full price. If a guest is more than 20 minutes late, we may require that the appointment be rescheduled. We regret that late arrivals may not receive an extension of the scheduled appointment time. In special cases, and when our schedule allows, we may be able to accommodate a partial or full appointment. This will be at our discretion and only with advanced notification of late arrival.